In Kenya, where car theft is a recurring issue, knowing the right steps to follow is crucial.
First, report the theft to the nearest police station as soon as possible. Provide all necessary details, including the car’s registration number, make, model, color, and any unique identifiers like scratches or stickers.
Obtain an abstract or occurrence book (OB) number, which is essential for insurance claims and tracking the case.
Next, inform your insurance company about the theft. Provide them with the police report and any other required documentation. Most insurers have a waiting period (usually 21-30 days) before processing a claim, during which they monitor recovery efforts.
To aid in the search, share details of the stolen vehicle on social media platforms, community groups, and local radio stations. Include clear photos and descriptions to help the public identify the car.
Additionally, contact the National Transport and Safety Authority (NTSA) to flag the vehicle in their system, making it harder for thieves to sell or use it.
Finally, stay in touch with the police and your insurer for updates. While the process can be frustrating, prompt action and cooperation with authorities significantly improve the likelihood of recovering your vehicle or receiving compensation.
