Videos have emerged of Zenith Bank customers gathering at branches nationwide to demand refunds due to ongoing service issues.The frustrated customers have been unable to access their funds after experiencing multiple failed transactions within a 48-hour period. Reports indicate that an IT upgrade caused disruptions, preventing customers from accessing their money and leading to widespread panic....For More READ THE FULL STORY▶▶
Customers have taken to social media to voice their frustrations, citing difficulties in making payments and using mobile banking apps.
Zenith Bank has issued a statement to Nigerian customers, apologising for the inconvenience and urging calm while assuring customers that services have been restored.
The incident has raised concerns about the bank’s reliability and ability to provide satisfactory services to customers.
Reacting to the situation, some social media users have shared their frustration.
@brianjudeekeh: In a few more years at this rate of hyper inflation many Nigerians won’t be able to access money in their bank account. It has happened in other countries with the same dead economy.
@Sirkay3024: Zenith Bank Again? What is going on?
@EjiroAtenaga: Zenith bank you need to fix this fast.
@MJO_Maddox: Zenith Bank has ruined all transactions and activities for two days.
@realsaintgeorge: To keep money for bank now is a big problem
@Timmynaijaa: Outrageous! The protest at Zenith Bank is just the tip of the iceberg. Unfortunately, many Nigerian banks have failed their customers in similar ways.
It’s unacceptable that people can’t access their own money for days! The government must intensify efforts to safeguard customer protection rights. Stronger regulations and enforcement are overdue.
The Central Bank of Nigeria (#CBN ) and regulatory bodies must hold banks accountable for these discrepancies. Customers deserve better service, transparency, and timely resolution of issues. When will we prioritize customers’ welfare over bank profits? Enough is enough!...For More READ THE FULL STORY ▶▶
Watch the video below.
