An Austrialian Bank worker has revealed she was sacked after 25 years, months after unknowingly training AI to do her job.
Bank teller Kathryn Sullivan, 63, said she was entirely unaware she was helping a chatbot take over her role before she was made redundant in July, ending her long career with the bank.
She said she supported new technologies that improved customer service, but was still sacked.
‘I was completely shell-shocked, alongside my colleague,’ she said. ‘We just feel like we were nothing, we were.For More Details, Read The Full Story Here.