Guaranty Trust Bank (GTBank) has announced plans to reopen banking services today by noon due to its system transition operation which has taken longer than expected. According to an announcement sent to users this morning and via its X handle, the opening initially scheduled for 9 AM will no longer take place as scheduled....For More READ THE FULL STORY▶▶
The statement explained that the upgrade process took longer than expected thereby causing an extension of the temporal shutdown. “Following our recent notification on the transition to a new and robust suite of Finacle Core Banking Application Systems, we would like to update you that this transition has taken a little longer than planned”, the announcement stated.
GTBank extends re-opening time to 12pm today
“As a result, all Banking Channels, including our Branches, originally scheduled to reopen at 9:00 am will now open at noon today“, it concluded.
The bank further solicited customers and apologized for the inconveniences and disruptions that might have resulted from this sudden development.
The System Transition
Recall that the bank announced last week Wednesday, October 9, that it was temporally shutting down banking services to undergo a system upgrade that will see the bank upgrade its core banking software to a new and robust suite, Finacle.
In a statement made available via a press release, GTbank expressed that the disruption is part of its transition process from its current core banking application to a new and robust suite of core banking applications.
The process which is set to commence on Friday, October 11, is set to cause disruptions to its banking activities. GTBank also made it known that there will be an early closure of services across its branches nationwide on Friday.
GTBank set to shut down its app temporarily from October 11
A GTBank Building
Subsequently, GTBank customers were advised to make alternative plans for their banking transactions during the system transition period.
Nigerian bank customers are set to witness more service disruptions in the coming weeks and months as the financial institutions are embarking on system upgrades to improve their operational efficiency and enhance customer experience.
While a few of the banks have already made the switch with the attendant issues of customers not being able to transact or access their funds, sources from the banking industry said more banks are in the process of starting their core banking system migration as they all race to strengthen their technology infrastructure. As this has been rumoured to be a directive from the Central Bank of Nigeria (CBN), it could also mean that the banks were only trying to get better at their services....For More READ THE FULL STORY ▶▶
